18 March, 2020
Harrison Pensa continues to monitor and assess appropriate responses to COVID-19. This message is to provide you with an update on measures that Harrison Pensa is taking at this time and to reaffirm our commitment to you.
Our first priority remains the health and safety of our employees, clients, contacts and the broader community. We have adjusted our operations in order to accommodate current conditions and in line with evolving government agency directives. At the same time, we have enacted contingency plans to ensure that our operations can continue to support clients during this time and we are putting these plans into action.
The majority of our workforce, lawyers and staff, are now being supported with temporary remote working arrangements. This will allow us to continue to service clients while supporting social distancing measures. All firm non-essential travel and events have been postponed. We have implemented self-isolation protocols and other measures in line with government recommendations as they are released.
Our critical support systems of IT, accounting, shared services and administration are working behind the scenes to support our remote workforce and to keep essential services in place. This will allow us to continue to provide the quality and dependable service our clients require and to help keep Canadian businesses and personal lives progressing in the background while we fight this pandemic.
For those limited services requiring a presence in the office, we have implemented strict sanitization, hygiene and social distancing measures throughout the firm. We are deferring all non-essential on-site meetings and have moved to phone and conference solutions in the interim. You may be asked to change any previously scheduled onsite meetings to a virtual meeting or phone call and we thank you in advance for your understanding.
We will continue to monitor and respond to this situation as it evolves. We will take all necessary precautions to safeguard our team and the community. We will continue to take actions to minimize disruption of services to you, our valued clients, and remain committed to this. If you have any questions or concerns about how Harrison Pensa is responding to the outbreak, or how changes to court dates or other measures may impact your matter, please reach out to your Harrison Pensa lawyer or other firm relationship contact and we would be happy to assist.
Stay safe, we are all in this together.
