The CRTC just released another bulletin regarding CASL – Compliance and Enforcement Information Bulletin CRTC 2014-326. It sets out “Guidelines to help businesses develop corporate compliance programs”.
The bulletin sets out CRTC thoughts on best practices for the development of corporate compliance programs for both CASL and the do not call rules. It is worth taking a look at, because having a proper compliance program in place reduces the likelihood of a violation, helps establish a due diligence defence (a due diligence defence may not give a complete pass on a violation, but will reduce the consequences), and helps avoid director and officer personal liability.
Keep in mind that these bulletins do not have the force of law, and don’t bind the CRTC. And as the bulletin rightfully points out, all businesses are different, and small businesses don’t have the same resources as large one.
For more information on CASL search my blog for “CASL”, or visit the HP CASL page.